Lessons Booking

Questionnaire ESS Villars






1=Excellent, 2=Good, 3=Average, 4=Bad
Bookings:
Is our website clear and easy to use
Is it easy to book online
Do you appreciate to book in advance your lessons
Do you have any concern about paying online
Is surfing on our website easy and pleasant


Welcome and information desk:
Is ESS Staff welcoming
Is the information given clear and precise
Are your expectations taken in consideration
Is the Tourist Office able to inform you about ESS Villars
Is the welcoming desk of the ESS in Villars pleasant


Lessons:
The program of our lessons correspond to your expectations
Are our instructors competent
Are our instructors capable to teach in your language
Did you have fun in our lessons
Did you improve your skiing during the week


Tests:
Were your children happy with their performance
Did you practice the exercises before taking the test
Are our exercises useful
Were our instructors fair
Did you enjoy the medal ceremony


General quality of our services:
Was the choice of our instructors sensible and did it meet your expectations
Was the general organization of our lessons good
Was the quality of our services to your liking
Did you enjoy taking part in the lessons of ESS Villars
Will you gladly come back to ESS Villars and recommend it to your circle of friends and family


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